Author: Stefan Palios
A little creativity, focus, and competitor analysis will help you create a brand customers will love (that won’t break the bank)
Customer success is about making you more successful because you make your customers more successful. Even if you only have an hour a week, every entrepreneur needs to take time for customer success
Becoming an entrepreneur when you’re used to being an employee is hard. But if you commit to a daily practice of self-coaching (even just a few minutes a day), you can set yourself up for success
The quality of your product is irrelevant if it’s not set in the right frame of reference, or context. Make sure your product is in an environment where it can be appreciated and it will sell. If the environment is wrong, the product won’t sell.
Treat candidates how you want to be treated (that is, with respect). Embed respect into hiring by adding process to operationalize the whole thing. And then stick to it.