Look at the Priority, Importance, Ease, and Results (PIER) of tasks you need to accomplish. Using the PIER framework, the task with the highest score wins
Category: Careers
Customer success is about making you more successful because you make your customers more successful. Even if you only have an hour a week, every entrepreneur needs to take time for customer success
Employee retention starts before they walk in the door. Make sure you have a plan in place to welcome new employees and get them onboarded. It not only helps them provide value faster, it reminds them why they chose you in the first place
Time management is about reclaiming control over your calendar, picking a specific “time anchor” that works for you, and sticking to it (even when it’s a bit inconvenient)
Venture capital fundraising has an incredibly low success rate and there are many other kinds of capital available for growing businesses. But if venture is the right path for your business, pay attention to the process and numbers
The quality of your product is irrelevant if it’s not set in the right frame of reference, or context. Make sure your product is in an environment where it can be appreciated and it will sell. If the environment is wrong, the product won’t sell.
Approach every interview with the hope and goal that you’re finding the perfect candidate. This means you need planning, preparation, and enthusiasm
Treat candidates how you want to be treated (that is, with respect). Embed respect into hiring by adding process to operationalize the whole thing. And then stick to it.
![How to respond to angry customers [Template]](https://pulseblueprint.com/wp-content/uploads/2019/07/contact-us-flatlay_4460x4460-720x540.jpg)
As an entrepreneur, it’s your job to set the tone for customer responses. Use this template to remove emotion, solve customer problems without tons of extra effort, and turn angry customers into champions